Garden

TERMS & CONDITION

In general

This document guides and protects our relationship with E-World Systems Limited. For you to access and use the products and services on this website, the products and services are subject to these terms and conditions. By using the products and services, you agree with the terms. Note that they may be updated from time to time and you should, therefore, check this page regularly to avoid missing any changes. Access to this is permitted temporarily, and we have the right to withdraw or change the Services without issuing any notice. We will not be responsible if the website is not responsible at any time or for a particular period for any reason. We may limit access to some parts of the site from time to time.

Privacy policy

You will find our privacy policy here. It sets out the rules on how we use your information. By using this site, you agree with the processing details offered and that all the information you provide is correct.

Prohibitions

You are not allowed to use this website for any wrong or malicious purposes. You will only access it for products and services strictly. You will not transmit any virus or any other malicious and technologically harmful data. You will not commit or encourage any criminal offense. You will not harm or annoy other users or infringe upon their proprietary rights. Breaching this agreement is a criminal offense, and we will report such cases to the relevant law authorities. We will not take responsibility for any damages or losses resulting from viruses or other technologically harmful elements that could infect your device after using this website.

Intellectual property, software, and content

Our online shop and its licensors reserve the rights to all the intellectual property rights in content and software that you get through this website. Property rights are protected by copyright laws abiding by contracts globally. You may store the intellectual property rights in prints for your personal use, but you are not allowed to publish, change, distribute, or reproduce them in different formats.

Terms of Sale

By placing and confirming your order, you agree to buy our products, subject to the following terms and conditions. Note that you cannot use a coupon code on the refurbished goods as they are already at discounted prices. The dispatch time frame differs from one product to the other based on the availability of the items. It is also subject to postal delays, but if this happens, we will be responsible for it. You must be at least 18 years to order from our website. You should also possess a valid debit or credit card issued by one of our acceptable banks. We have the right to turn down your request if you fail to meet our terms and conditions. If your order request is accepted, you will get an email notification. Ensure that all the information provided when making an order is correct. We will not take responsibility if you choose a product that is not eligible for use in your property.

Our contract

Once you place an order, you will receive an email notification notifying you that your order has been received. It is only an acknowledgment and not an acceptance of your order. No contract between us will be formed until you get the order confirmation email. Pricing and availability: We thrive to ensure that all the details and pricing information on the site is accurate. Errors may, however, occur at times but once we discover any issue on the price of the goods, we will inform you right away so you can reconfirm your order a the correct cost. Payment: Once we receive your order, we will check your payment card to ensure you have enough funds to complete the transaction. Your card will be debited, and the money received after debiting the card will be credited as a deposit against the total value of the items you wish to buy. Linking to this website: You are allowed to link to our website home page, but only if you are doing it legally and fairly without damaging our reputation or take advantage of us in any way. You should not establish a link to suggest any approval, endorsement, or our association in any way without our consent. You should only create links from websites that are owned by you. Disclaimer as to trademarks, images of personality, and copyright ownership: Unless stated otherwise, third party content, services, and trademarks featured on this site are not in any way affiliated or associated with our online shop. You should not trust that kind of affiliation. The respective trademark owners own the trademarks featured on this site.

Indemnity

You consent that you will defend our online shop, the directors, officers, consultants, workers, affiliates, agents, and anyone associated with it from any third party claims, damages, and liability costs resulting from the result of using this website or from your breach of the terms and conditions.

Variation

We have the right to remove, amend or change the services on any of the pages on this website without notice.

Invalidity

If any of the given terms and conditions are not applicable, the application of any other part of the service terms and conditions will not be affected by all other clauses that remain in full effect.

Complaints

We have effective complaint-handling processes that we use to resolve any disputes when they arise. Let us know if you have any complaints immediately.

Waiver

If you breach any of these conditions no action is taken, we still have the right to use any remedies in other situations where you breach the terms.

Entire agreement

The mentioned terms and conditions make up the whole agreement of the parties. They supersede all the agreements between you and our shop. Any waiver of the provision of the terms will only be effective if presented in writing and signed by one of our directors.

PRIVACY POLICY

This privacy notice indicates the privacy practices for our products. It solely applies to information collected by this website and should notify you about issues like

Any personally identifiable information obtained from you through the website, its usage, and people it could be shared to

Available choices concerning how your data is used

Security procedures put in place to guarantee the safety of your information from being misused

How to correct inaccuracies in the information.

Everything about the collection of information, how it’s used and shared

We are the sole owners of all the information concerning all the products on this site. It’s worth noting that the only access to/collect data from us is that you voluntarily give to us. It could be either through email or direct contact from you. Also, we never sell the information you provide us to anyone.

Everything you give us will be used to provide you with a detailed response concerning the reason for contacting us. Rest assured we never share any information you provide us with other third parties outside our organization.

The only exception comes when it’s necessary to fulfill your request through things like shipping the order. Likewise, we can share your information when the regulatory bodies request customer information for investigations and other purposes.

We may get in touch with you occasionally to inform you about specials, new products or services, or any changes made to the privacy policy. Of course, if you ask us not to, then you won’t receive any more updates.

We (our AD partner) may use your information with our partners who might use data from your browser cookies. Sometimes the data collected may also include the IP and email activity as well as website activity. Such data can be used by our ad partner to enable advertising. However, keep in mind that you have full rights to stop receiving such offers if not interested by following some instructions provided.

How to have access and control over information

The good thing with us is you can choose to stop getting any contacts from us in the future whenever you want to. You can carry out the following measures whenever you want by making contact with us through the email address or phone number: (Both are provided on our website)

See the kind of data we have about you if there’s any

Change or correct the data we may have concerning you

Make us delete the information if necessary

Express any concern regarding how your data is used.

Security

We have to protect your information, and that’s why we take the necessary precautions to make that possible. Any time you submit sensitive information through our website, you are protected both online and offline.

We avoid the collection of any sensitive information like credit card data. With such kind of information, we encrypt it and transmit it to our partner in a secure way. In case you need verification, you can do so by looking for a closed lock icon that should appear at the bottom of your web browser. Also, you can check out for “https” at the start of the URL address of the page you want to open.

As much as we use encryption for the protection of sensitive information shared online, we also go an extra mile to protect it offline. This includes things like your name, address, email, and phone number. Sometimes our employees will need your information to perform a particular task and only then can they be granted access to personally identifiable information.

What's more, the computers/services used to store such data are kept in a secure environment to avoid getting tempered with.

REFUND POLICY

We offer a return policy that allows you to return your package and get a replacement or refund within 30 days after receiving your order. You should note that for returns, you do not use the same address provided on the website.  

For this action, you should first contact us for further instructions on the same. 

We are not responsible for the cost incurred during this exercise unless there was a delivery error in the original package.

The policy will only apply if you have a valid reason for wanting a refund or replacement. It will only be applicable if the item is still in its original good condition without any physical damages, dents, or scratches. You should include all the accessories that come with the product.

Before shipping the package

You should send a picture or video of the item and ensure that it is well visible

You should send it in an outer shipping box to avoid damages

You should send the tracking number after shipping the returning product

If the product is damaged on delivery, you should contact us immediately and let us guide you on how to deal with the problem. In such a case, it will not be considered as a return

If you wish to get a refund but you cannot send the item back to us for a valid reason, the refund will be done at our discretion.

Items that fail to meet the terms and conditions of a replacement or refund will be rejected or will be subject to a restocking fee at our discretion.

The entire return process may take 2 to 6 weeks from the moment we receive the package to when you get a replacement or refund.